CamID Terms of Service


Thanks for using CamID.

CamID is an online community application service provided by Viettel (Cambodia) Pte. Ltd. (“CamID” or “We”) providing users with multiple services including but not limited to communication and social network (Chat Service), watching the trending movies with premium contents (Movie Service), participating with the streaming of eSport (eSport Service), playing mini games in-app to get the chance to get the prizes (Game Service), accessing to information and usage on Metfone Service (Metfone+ Service) and any other future related telecommunications services (together referred to as the “Contents”).


As used in these Terms, “CamID service”, “our service” or “the service” means the personalized service provided by CamID for accessing its Contents including all features and functions, recommendations and reviews, the application or website and user interfaces, as well as all the contents and software associated with our service under the terms of service. By using the Services, you agree to be bound by these CamID Terms of Service (“Terms”).


1. Legal Capacity: Children and Minors

You must be 18 years of age or above, and/or the age allowable by the applicable laws and regulations. The Minor may only use the Service under parent or legal guardian's permission to use the Service and to accept the Terms.


2. Updates of Terms

Updating the Terms may occur; from time to time, provided that We may working on additional features, functions and contents to our Services and/or to be in compliance with the change of applicable laws and regulations (if any) (“Updates”).

You consent and agree to receive notices of such Updates through our post in the CamID platform. You should visit this page regularly to review the currently effective Terms. If you do not agree with the Updates, you should stop using our Services and/or close your account. Your continued use of any of our Services shall be deemed as your acceptance of any revisions.


3. Privacy Notice

Your privacy is important to us. To better protect your privacy, we provide notices explaining our information practices and the choices you can make about the way your information is collected and used at our Services. Click here to view our detailed Privacy Policy.


4. To Use the Service, You Must Give Us the Correct Information


To access the CamID Service or some of the features, functions and contents we offer in the CamID Service, you shall be asked to provide true and complete registration details, including but not limited to your correct age. If we believe that the details are not correct, current, or complete, we have the right to prevent you from accessing our Services, or any of its resources and to terminate and/or suspend your account without any compensation liabilities.


5. Account

​       5.1 Account and Password

       In order to create an account, you will be asked to provide us with certain information including but not limited to an account name and password.

       You are solely responsible for maintaining the confidentiality of your account, your password and for restricting access to your devices. If you permit others to use your account credentials, you agree to these Terms of Service on behalf of all other persons who use the Services under your account or password, and you are responsible for all activities that occur under your account or password. Please make sure the information you provide to CamID upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge. 

       Unless expressly permitted in writing by CamID, you may not sell, rent, lease, share, or provide access to your account to anyone else, including without limitation, charging anyone for access to your account. CamID reserves all available legal rights and remedies to prevent unauthorized use of the CamID Services, including but not limited to, technological barriers, IP mapping, and, in serious cases, directly contacting your Internet Service Provider (ISP) regarding such unauthorized use.​


​       5.2 Third-Party Account

       CamID may permit you to register for and log on to the CamID Services via certain third-party services. The third party’s collection, use, and disclosure of your information will be subject to that third-party service’s privacy notice. Further information about how CamID collects, uses, and discloses your personal information when you link your CamID account with your account on any third-party service can be found in our Privacy Notice.


6. Use of Devices and Services

Access to the CamID Services may require the use of your personal computer or mobile device as well as communications with or use of space on such devices. You are responsible for any internet connection or mobile fees and charges that you incur when using the CamID Services.


7. Trademarks and Copyrights

Our Services and materials incorporated by CamID on our Services (“Material”) are protected by copyrights, patents, trade secrets or other proprietary rights (“Intellectual Property Rights”). Some of the characters, logos, images or other contents incorporated by CamID in our Services are also protected as registered or unregistered trademarks, trade names, and/or service marks owned by CamID or others (“Trademarks”). CamID owns the title, copyright, and any other intellectual property rights in the Material, Content and Service, and by using our Services, you do not acquire or own any ownership rights in Service or Materials contained therein. CamID respects the intellectual property rights of others and asks users of our Services to do the same.


8. Your Use of Our Material

Your rights to make use of our Service and any material or other content appearing on it is subject to your compliance with these Terms. You may not modify, or use the material or any other content on our Services for any purpose not permitted by these Terms. Such prohibited use violates these Terms and may be a violation of the Copyrights, Trademarks and/or Intellectual Property Rights protected by law.


​       8.1 You may access and display material and all other content displayed on our Services for non-commercial, personal, entertainment use on any computer, tablet, smart watch, or mobile device you own or control. The material and all other content on this Service may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used in any way unless specifically authorized by CamID. Also, decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software on this Service into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited. You may not rent, lease, lend, sell, redistribute or sublicense the material, content and/or the Services. You agree not to use the service for public performances.

​       8.2 You agree to use of our Service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the CamID service and/or any other services. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Service; use any robot, spider, scraper or other automated means to access the Service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Service; insert any code or product or manipulate the content of the Service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

​       8.3 CamID software is developed by, or for, CamID and is designed to enable viewing of CamID content through CamID ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the CamID and related third-party software.


9. User Content

CamID allows you to make the communication, watching, streaming and accessing for using the Service; to use “Chat Service”, “Movie Service”, “eSport Service”, “Game Service” and “Metfone + Service” and participate in other activities in which you may create, post, access, share, transmit, perform or store content, messages, texts, call, sounds, voices, images, application, code, data or other materials and contents on the CamID Services (“User Content”).

       9.1 License to CamID

       Unless otherwise agreed to in a written agreement between you and CamID that was signed by an authorized representative of CamID, if you create, post, access, share, transmit, perform or store User Content using the CamID Services, you grant CamID and its sub-licensees, to the furthest extent and for the maximum duration permitted by applicable law (including in perpetuity if permitted under applicable law), an unrestricted, worldwide, irrevocable, fully sub-licensable, nonexclusive, and royalty-free right to:

              9.1.1 Use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content (including without limitation for promoting and redistributing part or all of the CamID Services (and derivative works thereof) in any form, format, media, or media channels now known or later developed or discovered; and

              9.1.2 Use the name, identity, likeness, and voice (or other biographical information) that you submit in connection with such User Content. Should such User Content contain the name, identity, likeness, and voice (or other biographical information) of third parties, you represent and warrant that you have obtained the appropriate consents and/or licenses for your use of such features and that CamID and its sub-licensees are allowed to use them to the extent indicated in these Terms of Service.

       9.2 User Representations and Warranties

       You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that: (1) you are the creator or own or control all right in and to the User Content or otherwise have sufficient rights and authority to grant the rights granted herein; (2) your User Content does not and will not: (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (b) defame any other person​​ or (c) sexual harassment, violence or threats, impersonation, spam, scams, malicious Content, sexually Content or nudity and cheating in any content provided by CamID; (3) your User Content does not contain any viruses, adware, spyware, worms, or other harmful or malicious code; and (4) unless you have received prior written authorization, your User Content specifically does not contain any pre-release or non-public beta software or game content or any confidential information of CamID or third parties. CamID reserves all rights and remedies against any users who breach these representations and warranties.

       9.3 Content is Shared or Uploaded at Your Own Risk

       CamID uses reasonable security measures in order to attempt to protect User Content against unauthorized copying and distribution. However, CamID does not guarantee that any unauthorized copying, use, or distribution of User Content by third parties will not take place. To the furthest extent permitted by applicable law, you hereby agree that CamID shall not be liable for any unauthorized copying, use, or distribution of User Content by third parties and release and forever waive any claims you may have against CamID for any such unauthorized copying or usage of the User Content, under any theory. The security measure to protect User Content used by CamID herein are provided and used “As-Is” and with no warranties, guarantees, conditions, assurances, or other terms that such security measures will withstand attempts to evade security mechanisms or that there will be no cracks, disablements, or other circumvention of such security measures.

       9.4 Promotions

       Users may promote, administer, or conduct a promotion (e.g. a contest) on, through, or utilizing the CamID Services (a “Promotion”). If you choose to promote, administer, or conduct a Promotion, you must adhere to the following rules:

              9.4.1 You may carry out Promotions to the extent permitted by applicable law and you are solely responsible for ensuring that any Promotions comply with any and all applicable laws, obligations, and restrictions;

              9.4.2 You will be classified as the promoter of your Promotion in the applicable jurisdiction(s) and you will be solely responsible for all aspects of and expenses related to your Promotion, including without limitation the execution, administration, and operation of the Promotion; drafting and posting any official rules; selecting winners; issuing prizes; and obtaining all necessary third-party permissions and approvals, including without limitation filing any and all necessary registrations and bonds. CamID has the rights to remove your Promotion from the CamID Services if CamID reasonably believes that your Promotion does not comply with the Terms of Service or applicable law;

              9.4.3 CamID is not responsible for and does not endorse or support any such Promotions. You may not indicate that CamID is a sponsor or co-sponsor of the Promotion; and

              9.4.4 You will display or read out the following disclaimer when promoting, administering, or conducting a Promotion: “This is a promotion by [Your Name]. CamID does not sponsor or endorse this promotion and is not responsible for it”.

       9.5 Political Activity

       You agree not to solicit the use of or use any CamID monetization tool for the purpose of making or delivering a contribution to a candidate, candidate’s committee, political action committee, ballot committee, or any other campaign committee, or otherwise for the purpose of influencing any election. Candidates for political office are not eligible to use any CamID monetization tool on their channels.


10. Game Service

You could get the prizes by exchanging your points to the available Goods (Merchandise) shown in the list of such application. Upon exchanging and receiving SMS confirming the arrival of your Goods, you need to come directly to Metfone’s showroom at your nearest convenient. The prize is subject to be changed by CamID without prior notice to you.


11. Prohibited Conduct

You agree not to violate any law, contract, intellectual property, or other third-party right; not to commit a tort, and that you are solely responsible for your conduct while on the CamID Services.


You agree that you will comply with these Terms of Service and CamID Community Guidelines and will not:

       11.1 Create, upload, transmit, distribute, or store any content that is inaccurate, unlawful, infringing, defamatory, obscene, pornographic, invasive of privacy or publicity rights, harassing, threatening, abusive, inflammatory, or otherwise objectionable;

       11.2 Impersonate any person or entity; falsely claim an affiliation with any person or entity; access the CamID Services accounts of others without permission; forge another person’s digital signature; misrepresent the source, identity, or content of information transmitted via the CamID Services; or perform any other similar fraudulent activity;

       11.3 Send junk mail or spam to users of the CamID Services, including without limitation unsolicited advertising, promotional materials, or other solicitation material; bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, petitions for signatures, or any of the preceding things related to promotional giveaways (such as raffles and contests); and other similar activities;

       11.4 Harvest or collect email addresses or other contact information of other users from the CamID Services;

       11.5 Defame, harass, abuse, threaten, or defraud users of the CamID Services, or collect or attempt to collect, personal information about users or third parties without their consent;

       11.6 Delete, remove, circumvent, disable, damage, or otherwise interfere with (a) security-related features of the CamID Services or User Content, (b) features that prevent or restrict use or copying of any content accessible through the CamID Services, (c) features that enforce limitations on the use of the CamID Services or User Content, or (d) the copyright or other proprietary rights notices on the CamID Services or User Content;

       11.7 Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the CamID Services or any part thereof, except and only to the extent that this activity is expressly permitted by the law of your jurisdiction of residence;

       11.8 Modify, adapt, translate, or create derivative works based upon the CamID Services or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation;

       11.9 Interfere with or damage the operation of the CamID Services or any user’s enjoyment of them, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code;

       11.10 Relay email from a third party’s mail servers without the permission of that third party;

       11.11 Access any website, server, software application, or other computer resource owned, used, and/or licensed by CamID, including but not limited to the CamID Services, by means of any robot, spider, scraper, crawler, or other automated means for any purpose, or bypass any measures CamID may use to prevent or restrict access to any website, server, software application, or other computer resource owned, used, and/or licensed by CamID, including but not limited to the CamID Services;

       11.12 Manipulate identifiers in order to disguise the origin of any User Content transmitted through the CamID Services;

       11.13 Interfere with or disrupt the CamID Services or servers or networks connected to the CamID Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the CamID Services; use the CamID Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the CamID Services, or that could damage, disable, overburden, or impair the functioning of the CamID Services in any manner;

       11.14 Use or attempt to use another user’s account without authorization from that user and CamID;

       11.15 Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of the CamID Services that you are not authorized to access;

       11.16 Attempt to indicate in any manner, without our prior written permission, that you have a relationship with us or that we have endorsed you or any products or services for any purpose; and

       11.17 Use the CamID Services for any illegal purpose, or in violation of any local, state, national, or international law or regulation, including without limitation laws governing intellectual property and other proprietary rights, data protection, and privacy.


To the extent permitted by applicable law, CamID takes no responsibility and assumes no liability for any User Content or for any loss or damage resulting therefrom, nor is CamID liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity you may encounter when using the CamID Services. Your use of the CamID Services is at your own risk. In addition, these rules do not create any private rights of action on the part of any third party or any reasonable expectation that the CamID Services will not contain any content that is prohibited by such rules.


CamID is not liable for any statements or representations included in User Content. CamID does not endorse any User Content, opinion, recommendation, or advice expressed therein, and CamID expressly disclaims any and all liability in connection with User Content. To the fullest extent permitted by applicable law, CamID reserves the right to remove, screen, or edit any User Content posted or stored on the CamID Services at any time and without notice, including where such User Content violates these Terms of Service or applicable law, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the CamID Services at your sole cost and expense. Any use of the CamID Services in violation of the foregoing violates these Terms of Service and may result in, among other things, termination or suspension of your rights to use the CamID Services.


12. Third-Party Content

In addition to the User Content, CamID may provide other third-party content on the CamID Services (collectively, the “Third-Party Content”). CamID does not control or endorse any Third-Party Content and makes no representation or warranties of any kind regarding the Third-Party Content, including without limitation regarding its accuracy or completeness. Please be aware that we do not create Third-Party Content, update, or monitor it. Therefore, we are not responsible for any Third-Party Content on the CamID Services.


You are responsible for deciding if you want to access or use third-party websites or applications that link from the CamID Services (the “Reference Sites”). CamID does not control or endorse any such Reference Sites or the information, materials, products, or services contained on or accessible through Reference Sites, and makes no representations or warranties of any kind regarding the Reference Sites. In addition, your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the CamID Services are solely between you and such advertiser. Access and use of Reference Sites, including the information, materials, contents, products, and services on or available through Reference Sites is solely at your own risk.


13. Terminations

To the fullest extent permitted by applicable law, CamID reserves the rights, without notice and in our sole discretion, to terminate your rights to use the CamID Services (including to post User Content) and to block or prevent your future access to and use of the CamID Services, including where we reasonably consider that: (a) your use of the CamID Services violates these Terms of Service or applicable law; (b) you fraudulently use or misuse the CamID Services; or (c) we are unable to continue providing the CamID Services to you due to technical or legitimate business reasons. Our right to terminate your license/rights includes the ability to terminate or to suspend your access to any purchased products or services, including any subscriptions. To the fullest extent permitted by applicable law, your only remedy with respect to any dissatisfaction with: (i) the CamID Services, (ii) any term of these Terms of Service, (iii) any policy or practice of CamID in operating the CamID Services, or (iv) any content or information transmitted through the CamID Services, is to terminate your account and to discontinue use of any and all parts of the CamID Services.


14. Dispute

       14.1 Indemnification

       To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless CamID, its affiliated companies, and each of our respective contractors, employees, officers, directors, agents,  third-party suppliers, licensors, and partners (individually and collectively, the “CamID Parties”) from any claims, losses, damages, demands, expenses, costs, and liabilities, including legal fees and expenses, arising out of or related to your access, use, or misuse of the CamID Services, any User Content you create, post, store, or otherwise transmit in or through the CamID Services, your violation of the rights of any third party, any violation by you of these Terms of Service, or any breach of the representations, warranties, and covenants made by you herein. You agree to promptly notify the CamID Parties of any third-party claim, and CamID reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify CamID, and you agree to cooperate with CamID’s defense of these claims. CamID will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

       14.2 Disclaimers; No Warranties

       To the fullest extent permitted by applicable law: (a) the CamID Services and the content and materials contained therein are provided on an “as is” basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in writing by CamID; (b) the CamID parties disclaim all other warranties, statutory, express, or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the CamID Services, including any information, content, or materials contained therein; (c) CamID does not represent or warrant that the content or materials on the CamID Services are accurate, complete, reliable, current, or error-free; (d) CamID is not responsible for typographical errors or omissions relating to text or photography; and (e) while CamID attempts to make your access and use of the CamID Services safe, CamID cannot and does not represent or warrant that the CamID Services or our server(s) are free of viruses or other harmful components, and therefore, you should use industry-recognized software to detect and disinfect viruses from any download. no advice or information, whether oral or written, obtained by you from CamID or through the CamID Services will create any warranty not expressly stated herein.


       14.3 Limitation of Liability and Damages

              14.3.1 Limitation of Liability

              To the fullest extent permitted by applicable law: (a) in no event shall CamID or the CamID parties be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use of or inability to use the CamID Services, the content or the materials, including without limitation any damages caused by or resulting from reliance on any information obtained from CamID, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction, or unauthorized access to CamID’s records, programs, or services; and (b) in no event shall the aggregate liability of CamID, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability, or other theory, arising out of or relating to the use of or inability to use the CamID services exceed the amount paid by you, if any, for accessing the CamID Services during the twelve (12) months immediately preceding the date of the claim or one hundred dollars, whichever is greater. To the extent that applicable law prohibits limitation of such liability, CamID shall limit its liability to the full extent allowed by applicable law.

              14.3.2 Reference Sites

              These limitations of liability also apply with respect to damages incurred by you by reason of any products or services sold or provided on any reference sites or otherwise by third parties other than CamID and received through or advertised on the CamID Services or received through any reference sites.

              14.3.3 Basis of the Bargain

              You acknowledge and agree that CamID has offered the CamID Services, user content, materials, and other content and information, set its prices, and entered into these terms of service in reliance upon the warranty disclaimers and limitations of liability set forth herein, that the warranty disclaimers and limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and CamID, and that the warranty disclaimers and limitations of liability set forth herein form an essential basis of the bargain between you and CamID. CamID would not be able to provide the CamID Services to you on an economically reasonable basis without these limitations.

       14.4 Applicable Law and Dispute Resolution

              14.4.1 This Terms is governed by and shall be construed in accordance with the law of the Kingdom of Cambodia. If any provision in this Terms is​​ considered illegal or unenforceable, that specific provision will become void, leaving the remainder of this Terms in full force and effect.

              14.4.2 All disputes arising out of or connection with CamID, its performance or application hereof, shall, to the fullest extent possible, be settled amicably by negotiation and discussion between the parties. If settlement is not reached within 30 days from the dispute date, either Party may refer the dispute to the authoritative arbitration of Cambodia for settlement. The decision of the arbitration shall be final and binding. All related litigation costs shall be borne by the defaulting Party.

       14.5 Claims

       You and CamID agree that any cause of action arising out of or related to the CamID services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

       14.6 Waiver

       If we fail to exercise or enforce any right or provision of these Terms of Service, it will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Service will be effective only if in writing and signed by the relevant party.


15.   How to Contact Us

The Service is controlled and operated by Viettel (Cambodia) Pte. Ltd. (Registry No. 00019164), a company registered under the laws of the Kingdom of Cambodia and having its principal place of business at building No. 199, #245, Sangkat Tuol Svay Prey2, Khan Boeng Keng Kang, Phnom Penh, Cambodia. Please forward any comments or complaints about the Service to Please forward any questions regarding privacy and other legal matters to