WHO WE ARE
Viettel (Cambodia) PTE. LTD. is a leading telecommunications and digital technology company in Cambodia, established in 2009 under the brand name Metfone. Metfone is a member of Viettel Group, the fast growing telecommunications group in the world. Committed to providing high-quality telecommunications services, we have quickly developed into one of the reliable mobile network providers in Cambodia.
The Viettel Group is currently present in 11 countries across three continents (Asia, America, and Africa), including Vietnam, Cambodia, Myanmar, Laos, East Timor, Peru, Haiti, Mozambique, Tanzania, Cameroon, and Burundi.
In each country, we have distinct brand names that align with the local identity and culture, aiming to build a telecommunications network that serves the needs of that particular country. The name "Met" was chosen for Cambodia because it means "friend" in Khmer, reflecting our desire to create a company truly for the Cambodian people, by the Cambodian people.
With the core business philosophy "Infrastructure First, Business Will Follow," Metfone focuses on substantial investments in building and expanding the network. As a result, we now have a comprehensive network throughout Cambodia, covering technologies from 2G, 3G to 4G. Additionally, our sales and technical teams are present in all provinces, with a sales system extending to every district and commune, allowing us to provide high-quality services, quick responses, and excellent customer care.
At Metfone, we understand that each customer has unique needs, especially in today’s digital era where connectivity extends beyond just calling or texting to include enjoying life, conducting business, and more. That is why we continuously innovate to offer personalized services, connecting people anytime, anywhere, regardless of who they are, with a diverse range of products and services.
WHAT WE DO
At Metfone, we offer a range of telecommunications and digital technology services. Our services cater to both individuals and businesses, ensuring that everyone can access the latest technological advancements. We are committed to providing advanced products, mobile applications, and value-added services to enhance the user experience and meet the growing needs of our customers. Metfone leads in integrating new technologies such as IoT, AI, Big Data, and e-Payment into electronic management, smart cities, and other services for individuals and businesses. Additionally, Metfone invests significant resources in education, healthcare, and other areas to improve quality of life and promote social development.
OUR MISSION
Our mission is to build a digital society and enhance the quality of life for our customers by providing innovative and reliable telecommunications solutions in areas such as education, healthcare, tourism, agriculture, transportation, and public management. We strive to bridge the digital divide in Cambodia, ensuring that everyone has the opportunity to access global technological trends. We are dedicated to creating a digital society that connects the government, businesses, and citizens, aiming to build a digital ecosystem and achieve comprehensive digital transformation for Cambodian society.
OUR BUSINESS STRATEGY
Our business strategy is built on core objectives aimed at creating sustainable value and delivering tangible benefits to customers in Cambodia. Firstly, we are committed to bringing information and telecommunications technology to everyone, every household, and every aspect of social life, ensuring that no one is left behind in the digital age. To achieve this goal, we continuously invest in building and expanding our telecommunications network, ensuring extensive coverage and maximizing connectivity, even in the most remote areas of Cambodia.
In addition, we focus on bringing the latest technologies to the country, helping Cambodia keep pace with global technological trends. We go beyond this by diversifying our services to cater to all customer segments, from individuals to businesses, and from urban to rural areas. To ensure that everyone can access high-quality services, we apply a flexible pricing strategy tailored to each market segment, thereby optimizing the value customers receive and reinforcing our position in the Cambodian telecommunications market.