IT Specialist Officer


IT Specialist Officer


3 Staffs




Metfone Company (Digital Transformation Department)


Metfone Head Office

Job Description

- Write the change request (CR) to develop or upgrade system, IT products and services.
       + Receive requests and corporate with business/management/operation units in Company to analysis and write down the CR to describe what they want, including flow chart to connect system to system or application function description or module detail description or action detail description,… need to develop new or upgrade.
- Review and corporate with Developer (Dev) to complete software solution documentation.

       + Base on the CR, check again software solution documentation from Dev (if any), corporates with Dev to complete software solution documentation as requirement.
- Test systems after Software tester completed testing.

       + Base on the CR wrote, list the test-cases out then test again on test - system after Dev and Software tester completed  coding and testing
- Write the system guideline to train again request units after systems developed or upgraded successful.
 After IT upcode to main system success, BA will be responsible for writing the system guideline to train again requests units.

Requirement Details

- Bachelor's Degree or higher, major in IT, Computer Science, Information System
- Experience as a Business Analyst or Product Owner or Presale in Software Product/Solution (especially is in corporate field) is an advantage.
- Good skill in using suitable tools for business modeling, drawing business flows/diagrams.
- Experience in working cross-functionally with development teams to manage the day to day activities
- Good at document writing, presentation, communication and collaboration
- Foreign Languages:

       + Excellent English communication skills in both written and verbal
       + Fluency in Vietnamese.


- Salary: Negotiation
- Competitive & Attractive salary
- 24/7 Accident Insurance
- NSSF Insurance
- Trade union
- Metfone Family Fund (Support Employee with difficult circumstances, help each other)
- Annual Leave, Public Holiday
- Gift (Some public holiday, Birthday,...)
- Annually Salary Increase.
- Working Days: Monday - Saturday (half-day)
- Working Hours: 8:00 - 17:30


- Email:, (Mr. Em Sokrom)
- Contact point: (855) 68 811 174/ 71 977 99 77


- Application

- CV

- Family book, ID card.

- Others certificate